Changelog

Hey Guillermo from Coventia WhatsApp!

Dynamic variables are here. You can now personalize messages, changelogs, surveys, and more by automatically inserting customer data like {first_name} and {company_plan} details.

Just type { in the editor to insert a variable. You can also set a fallback value so even if customer data is missing, your messages always read naturally.

You can use dynamic variables in:

• Macros and message templates
• Workflows
• Changelogs and Surveys
• Messenger greetings

Make every customer interaction feel personal, without the manual work!

You can now support multiple brands, products, or companies from a single Featurebase workspace.

Multi-brand support lets you create separate Messenger styles and Help Centers for each brand, while keeping your support operations centralized.

With multi-brand support, you can:

Create multiple brands with their own logos, colors, and sender emails

Show a different Messenger style based on the website domain

Run separate Help Centers with unique domains and customization

Manage all of it from a single Featurebase workspace

This is ideal if you manage multiple products under one company or operate different brands with shared support teams.

Learn more & set it up: Multi-brand support →

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Hey Guillermo from Coventia WhatsApp!

Dynamic variables are here. You can now personalize messages, changelogs, surveys, and more by automatically inserting customer data like {first_name} and {company_plan} details.

Just type { in the editor to insert a variable. You can also set a fallback value so even if customer data is missing, your messages always read naturally.

You can use dynamic variables in:

Macros and message templates

Workflows

Changelogs and Surveys

Messenger greetings

Make every customer interaction feel personal, without the manual work!

Hola que tal

The app has been updated to version 1.0.3 with stability improvements and bug fixes.